Private AI support workspace for modern customer conversations
TalkLinx connects knowledge-grounded chat, embeddable support widgets, multilingual voice, contacts, and analytics into one edge-native AI cockpit built for fast, secure support operations.
AllyBot cockpit
Secure workspace session
Live support command center
Analytics, conversations, contacts, and knowledge in one beautiful cockpit
Conversations resolved
9,842
Median first response
1.7s
Lead capture rate
41%
Knowledge match score
94%
Conversation volume and deflection
Hourly traffic, answer quality, and handoff prevention.
Source mix
Beautiful support replies
A polished chat panel with cited answers, images, translation, and next-best actions
The product experience showcases how Ally can answer like a calm support agent while surfacing useful visuals, source citations, and follow-up chips.
Ally support thread
Visitor: resort booking · Language: English
RAG library and media assets
Uploaded documents, images, and retrieval health at a glance
| Document | Type | Coverage | Updated |
|---|---|---|---|
| Bali travel package FAQ.pdf 84 chunks | 98% | 2 min ago | |
| Warranty and refund policy.docx 52 chunks | DOCX | 95% | 18 min ago |
| Product image guide.zip 143 assets | Images | 91% | 1 hour ago |
| Escalation playbook.md 38 chunks | Markdown | 96% | Today |
Resort pool view
Suggested image
Room upgrade chart
Policy visual
Airport transfer map
Trip guide
Operations table
Support leaders see every customer journey clearly
Contacts, channels, sentiment, answer quality, and next actions are designed to feel instantly readable for busy support teams.
| Contact | Channel | Topic | Status | Score |
|---|---|---|---|---|
| Amelia Tan | Widget | Package availability | Resolved | 99% |
| Ravi Menon | Voice | Invoice request | In progress | 91% |
| Nora Lim | Social | Hotel photos | Answered | 96% |
| Daniel Wong | Portal | Refund policy | Queued | 88% |
Product capabilities
Everything support teams need to run AI-assisted chat
AI support conversations
Cassie-style support replies, streaming chat, session history, and visitor-friendly copy for customer help flows.
Document-grounded RAG
Upload knowledge assets and answer from scoped vector search, object storage, and edge AI retrieval.
Website and social widgets
Generated signed links preserve workspace ownership while collecting language, name, phone, and email before chat starts.
Browser-first voice
WebGPU-preferred speech paths with edge AI and gated paid-provider fallback for multilingual voice experiences.
AI analytics cockpit
Background analysis turns chats into dashboard tiles, geography insights, and operational summaries.
Contacts workspace
Captured leads and manual business contacts stay searchable, sortable, and tied to the right workspace.
Built for scoped data, service bindings, and edge speed
TalkLinx follows the same distributed architecture ZadeNor uses for production AI systems.
- OpenNext apps on edge Workers runtimes
- Native Workers for AI, RAG, voice, translation, and suggestions
- Edge database, object storage, vector search, queues, and AI first
- Signed anonymous sessions and owner-scoped knowledge retrieval